Shipping Policy

Thank you for shopping with Infinity Enterprises LLC!
We are dedicated to delivering your orders quickly, safely, and efficiently—no matter where you are in the world.
Please review our shipping policy below for details on processing, delivery times, and related information.

1. Processing Time

  • All orders are processed within 1–2 working days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next working day.

  • You will receive an order confirmation email once your purchase has been successfully placed.

2. Shipping Time & Delivery

We aim to deliver your order within:

📦 5–7 working days (after dispatch)

Delivery times may vary slightly depending on your location, customs processing, or courier service delays, especially for international destinations.

3. Shipping Coverage

We proudly ship worldwide from our facility located in Richardson, TX, USA.
Our products are available to customers across the USA, Canada, Europe, Asia, Australia, and other international regions.

4. Shipping Methods

We partner with trusted global and local carriers to ensure reliable delivery, including:

  • USPS

  • FedEx

  • UPS

  • DHL Express (for international orders)

Once shipped, you will receive a tracking number via email so you can monitor your shipment in real time.

5. Shipping Costs

Shipping fees are calculated at checkout and depend on your location, package weight, and selected shipping method.
From time to time, we may offer free shipping promotions or discounts—please check our homepage or announcements for updates.

6. Customs, Duties & Taxes

For international orders, customs duties or import taxes may apply depending on your country’s regulations.
These charges are not included in the product or shipping price and are the responsibility of the customer.

Please check with your local customs office for more details before placing your order.

7. Delays or Issues

While we strive to meet our estimated delivery times, unexpected delays (e.g., weather conditions, customs inspections, or courier backlogs) may occasionally occur.
If your package is delayed or lost, please contact us at contact.infinityenterprisesllc@gmail.com, and we’ll assist you promptly.

8. Order Tracking

After your order has been shipped, you’ll receive an email with:

  • Your tracking number

  • A tracking link to monitor your package status

If you haven’t received your tracking information within 3 working days of purchase, please contact us.

9. Wrong Address or Failed Delivery

Please ensure your shipping address is correct before completing your purchase.
We are not responsible for lost packages due to incorrect or incomplete addresses provided by the customer.

If an order is returned to us due to a failed delivery, we can reship it—additional shipping charges may apply.

10. Contact Us

For shipping questions, order tracking assistance, or delivery concerns, please contact our support team:

Infinity Enterprises LLC
📍 106 E Main St, Richardson, TX 75081, USA
📧 contact.infinityenterprisesllc@gmail.com
🌐 https://infinityenterprisesllc.store